Awesome staff from the front desk to security!! Bary Moad at the front kept me calm when I lost my phone in a taxi on the way back to the hotel. Used his...

Awesome staff from the front desk to security!! Bary Moad at the front kept me calm when I lost my phone in a taxi on the way back to the hotel. Used his own phone to keep calling mine even after his work hours. His dedication to his job is admirable. Well done team!! Many thanks!

I spent a whole week through new years eve 2021 in this hotel. The service was outstanding from the reception, the spa, the rooms...etc I was very impressed...

I spent a whole week through new years eve 2021 in this hotel. The service was outstanding from the reception, the spa, the rooms...etc I was very impressed with the catering service whether the breakfast or dinner. Hassna was amazing. She is very welcoming, smiling all the times, and making me feel like home. She always explains what's on the menu and her professionalism is outstanding. Zakaria one of the servers was amazing as well. He was very helpful always welcoming with the biggest smile. I will definitely come back again. Thank you all.

Having read the reviews I was a little apprehensive about the hotel but all that went as soon as we arrived. The hotel is about 10 mins drive from the...

Having read the reviews I was a little apprehensive about the hotel but all that went as soon as we arrived. The hotel is about 10 mins drive from the airport & very nicely presented on the outside as well as inside. I was allocated a spacious double room overlooking the car park & road it wasn't too noisy, but bear in mind you are on the flight path route so some mornings there are planes about 7am. The staff are very friendly but it would be good to be given some information on amenities in the hotel on arrival as there is no information in the rooms. You can change money at reception & there is also a cashmachine located in the lobbyThe room was very clean & lots of wardrobe space, bathroom was nice but quite a high step to get into the bath for a shower. Shower was always hot & good pressure. There is a fridge in the room but not kettleThe breakfast was brilliant, such a variety, would try & avoid the 9am rush though. We ate once in the restaurant for the evening, was expensive for a buffet selection. The Thai wasn't open so can't comment on that one. We had lunch at the snack bar a couple of times, it was basic but nice if you want something quick like a sandwich.The pool is lovely but not heated, quite a shock to the system! Sunbeds & towels go quite quickly & if you want all day sun then stick to the reception side of the pool. There is a resident dj, he played some quite chilled ibiza type music except on Friday, then it was Arabic disco!! The gardens are beautifully maintained around the poolThere is a shop across the road for water & snacks and further along the road a really nice shopping mall (can recommend the Italian for a meal!) There is also a big carrefour inside as well. Outside the hotel are taxis, a lot easier to get to the medina which is about 15 mins drive. Thoroughly enjoyed my stay at this hotel.

I never leave reviews but this place definitely deserves oneFrom the moment you get out of your taxi you are greeted with a smile and you feel very welcome...

I never leave reviews but this place definitely deserves oneFrom the moment you get out of your taxi you are greeted with a smile and you feel very welcome and diversity is celebrated The staff are absolutely a blessing to the place French is widely spoken and their English is amazing too ! We stayed 7 nights In total and I would recommend getting the breakfast included with your stay as the closest thing would be the grocery store for maybe some breads and fruit (but why bother when you can get all you can get included ) It consists of buffet style with fresh fruit, pastries , breads, omelettes and Moroccan mint tea every morning ! The dinner was a little expensive when we first arrived there wasn’t much left and it was still €20 each for one plate which was half full & can be difficult if you’re veggie or vegan But that is the only bad thing to review The snack bar does amazingly fresh pizza ,sandwiches and pasta Especially the aribiata with extra sauce Delicious The beer however is quiet expensive for the little size of the bottle I found , (€6 for a 300ml bottle €4.50 for 275ml Heineken) however I understand it is not a drinking culture or environment as such It’s a very calm environment, we didn’t get to see the club or Thai restaurant as I assume it only opens for July and august months which is unfortunate But the piano bar is usually quiet with nice music - (but a lot smoke indoors which may be difficult for some to tolerate )Otherwise , beautiful and relaxing It’s about 15 mins from mèdina, 555 club , new town and 12 to the airport So it’s very well situated And the tour guides will pick you up from the front door and drop you back - I definitely recommend the tour of the mèdina assisted as it can be quite intimidating alone as a tourist & Ali was absolutely incredible as a guide ! 10/10 would recommend this place and will be returning next year