Hotel and restaurants were great but the Hamam at their spa was the worst ever!! Beware, do not go to their spa! Our therapists asked for their tips! Out...

Hotel and restaurants were great but the Hamam at their spa was the worst ever!! Beware, do not go to their spa! Our therapists asked for their tips! Out Hamam/scrub came with a fifteen minute massage, which we did not receive!!! It wasn’t even a full five minutes worth! We asked for a longer massage at the booking and they would not accommodate! Horrible experience in the spa!!

Very happy with the three nights we spent at this hotel. The staff are helpful and friendly. Our room overlooked the swimming pool and was spacious and...

Very happy with the three nights we spent at this hotel. The staff are helpful and friendly. Our room overlooked the swimming pool and was spacious and very clean. No, it’s not 5 star by European standards and there are some minor aspects of service and decor which could be improved upon. But generally, the hotel is smart and clean through the hard work of staff. We ate in the restaurant which was fine; the lamb tagine one night was very tasty. Not so much on offer for vegetarians. The one disappointment was the lack of food available at the snack bar - maybe the outside oven had temporarily broken, we didn’t find out. The gardens are extremely attractive, well maintained and the swimming pool was nice to swim in. The hotel is no more than 10 minutes drive to Jemaa el fna square, there are always taxis outside. There is a small shop opposite on the left to buy bottled water and snacks. A short walk to the right there is a smart shopping centre which might be useful. We didn’t use all the facilities at this hotel but would have been happy to have stayed longer, enjoying the relaxed, comfortable surroundings.

I spent a whole week through new years eve 2021 in this hotel. The service was outstanding from the reception, the spa, the rooms...etc I was very impressed...

I spent a whole week through new years eve 2021 in this hotel. The service was outstanding from the reception, the spa, the rooms...etc I was very impressed with the catering service whether the breakfast or dinner. Hassna was amazing. She is very welcoming, smiling all the times, and making me feel like home. She always explains what's on the menu and her professionalism is outstanding. Zakaria one of the servers was amazing as well. He was very helpful always welcoming with the biggest smile. I will definitely come back again. Thank you all.

Having read the reviews I was a little apprehensive about the hotel but all that went as soon as we arrived. The hotel is about 10 mins drive from the...

Having read the reviews I was a little apprehensive about the hotel but all that went as soon as we arrived. The hotel is about 10 mins drive from the airport & very nicely presented on the outside as well as inside. I was allocated a spacious double room overlooking the car park & road it wasn't too noisy, but bear in mind you are on the flight path route so some mornings there are planes about 7am. The staff are very friendly but it would be good to be given some information on amenities in the hotel on arrival as there is no information in the rooms. You can change money at reception & there is also a cashmachine located in the lobbyThe room was very clean & lots of wardrobe space, bathroom was nice but quite a high step to get into the bath for a shower. Shower was always hot & good pressure. There is a fridge in the room but not kettleThe breakfast was brilliant, such a variety, would try & avoid the 9am rush though. We ate once in the restaurant for the evening, was expensive for a buffet selection. The Thai wasn't open so can't comment on that one. We had lunch at the snack bar a couple of times, it was basic but nice if you want something quick like a sandwich.The pool is lovely but not heated, quite a shock to the system! Sunbeds & towels go quite quickly & if you want all day sun then stick to the reception side of the pool. There is a resident dj, he played some quite chilled ibiza type music except on Friday, then it was Arabic disco!! The gardens are beautifully maintained around the poolThere is a shop across the road for water & snacks and further along the road a really nice shopping mall (can recommend the Italian for a meal!) There is also a big carrefour inside as well. Outside the hotel are taxis, a lot easier to get to the medina which is about 15 mins drive. Thoroughly enjoyed my stay at this hotel.

Lovely hotel and great location. Only 5mins in a taxi from the airport, as well as into the main areas of the city. Staff are very helpful and will help...

Lovely hotel and great location. Only 5mins in a taxi from the airport, as well as into the main areas of the city. Staff are very helpful and will help you to arrange trips around the city. Across the road there is a small shop with most necessities that you may need. In the other direction, a 10mins walk away there is a small shopping centre with restaurants and Carrefour.

Nice clean airy hotel. Pleasant room. Just remember pls that the top sheet hides the blanketwe arrived so late and exhausted that we thought that was it...

Nice clean airy hotel. Pleasant room. Just remember pls that the top sheet hides the blanketwe arrived so late and exhausted that we thought that was it ....until the following morning when we discovered our error????Food ok and varied but nothing to go home about. Pool area lovely if you have time to relax.